Power Quality Consultants
POWER QUALITY CONSULTING SERVICES
COMPUTER POWER & GROUNDING CONSULTANTS, Inc.
"Power Lines Talk - We Listen & Translate"
A Little About Our Company:
Having long been involved in computer environments with IBM, UNIVAC, EMI and GE Medical Systems and spent many years in the "field", both domestic and abroad, I thought there was a strong need for a company that could assist companies without internal expertise, specializing in computer power and grounding and their related environments and special designs - anywhere in the world.
Hence this company was founded in December of 1984, while serving as the Central Region engineer for GE Medical Systems CT & MRI systems with about 800 installations, after having mentored and supported a large technical support team for eight years to service the equipment base.
The computer revolution ("Information Age" to some) has made our lives better, but seriously more complex and with more complex issues to deal with on a daily basis. Example: Most industrial / manufacturing / process control functions may have many hundreds of PLC's networked together over a large exposed area vulnerable to lightning, utility switching and power fault currents on the grounding network.
Each arena such as; healthcare (X-Ray, CT, MRI, Telephone, PET, Lithotripters, Nuclear Med, Cath, heart recovery rooms and ICU's, etc.), MIS departments, engineering / manufacturing production facilities, utilities (power, cable, telco), military, governments, engineering test departments, university electrical engineering labs, refineries, satellite up/down links, all require specialized knowledge in their respective fields. We can provide that expertise for you with Fed and State code checks, finding your problems or just a general checkup of your facilities.
Those who seemed to be available in this field were always peddling their products and offering free services to "sell" their instruments, products or software without being there to support customers after the "sale" was made. So we offer a different concept and never try to offer a customer anything other than Professional Quality Services as a business concept. We only want to serve the needs of our clients with good customer service and try to avoid the strife and internal politics always generated by difficult situations. Difficult situations are what we try to assist clients in resolving.
Our marketing approach is to never bother a potential / existing customer with unnecessary phone calls, but to be available when needed to help resolve issues. We know what its like to be bothered with that too. Good customer service is our marketing along with this web site and a few brochures. When you have problems - we will be there for you. Our largest investments are equipment, communication and reporting tools to assist customers globally. Our offices and consultants are linked to our office phone, to our web sites and are available 24/7.
We began serving clients in 1984 with Power Quality seminars, for a client, and have grown into a small company providing a full range of cost-effective Professional Quality Services serving a diverse client base which constantly keeps us on our toes reaching to solve ever more difficult problems. This includes service organizations, insurance companies, stock and commodity exchanges, hospitals, businesses, leasing companies, large Data Centers / MIS departments with large fiber and satellite links, railroads, phone companies, military facilities, industrial & manufacturing facilities, POS, mobile CT and MRI, historic sites, large satellite earth stations, etc.
We are now beginning our 26th year and have renamed ourselves "COMPUTER POWER & GROUNDING CONSULTANTS, Inc.", to better convey our services by name, since almost every business entity now contains sensitive processors from embedded microprocessors and PLC's that run production facilities to the now more rare mainframe computers and distributed micro-processing.
In 1997 we purchased a new location near Knoxville, TN as our new corporate office with quick access to two major regional airports. This location also places us within a few hours driving distance of 55% of Americas business's. Our old office has become our satellite location in Lake Forest, IL, near Chicago's O'Hare airport, for quick access to global transportation services to better serve our clients.
As true independent consultants, we maintain a strict code of ethics maintaining our independence of choice for our clients. We also affirm that we always stand up and be heard strictly in our clients best interest - come what may - to protect them. We are not resellers of products, software, or affiliated with or a subsidiary of any firms who do resell them. Our independence of the financial prospect of a potential purchase leaves us free to make the correct choices necessary to ethically serve our clients. Seems a lot our competitors are a subsidiary or affiliated with companies that manufacturer power monitoring equipment under a new business arm.
Our independence also assures you of the most cost effective way of addressing your specific needs - we have many solutions rather than one for most problems. Since most problems do not require any purchases to resolve we prefer not to "throw hardware at a problem", but to find the cause at the source. (And most issues are fairly simple to find and resolve.)
It does require talent and experience! That is what we offer most to our clients along with strong customer service. Our rates may be a bit higher because we only offer services, but we believe there are no substitutes for Professional Quality Services and a willingness to tackle your most difficult problems. We are often the ones who follow up when others fail.
Thanks for visiting our website. Perhaps we can serve you in the future. If you have some difficult issue that you need assistance with just give us / me a call - perhaps we can find a solution for you. (800) 688-3896.
Sincerely, D. Spoon / President